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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meaghan Yester

Meaghan Yester

September 24, 2026

5  out of  5
rating by Meaghan Yester
"I cannot see enough about the professional and helpful service I get from Zack and his team over at State Farm. They are so thorough with their up-to-date emails and customer service and determination to keep our cost down and maintain the quality of our contracts. I highly recommend them to anyone looking or in need of insurance."
We responded:
"Thank you for your review Meaghan! "
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Bruce Thornton

September 24, 2026

5  out of  5
rating by Bruce Thornton
"Sound advice, terrific service,GREAT pricing and very personable and you get to talk with actual people when you call!
I highly recommend this company and this office in particular."
We responded:
"Thank you for the great review Bruce! We pride ourselves on providing top notch service. It's getting harder and harder to find businesses you can work with that aren't automated. "
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Amy V

September 17, 2026

5  out of  5
rating by Amy V
"In the age of 1-800 number insurance companies it’s so nice to get personal service!! When you call this agency you get a PERSON and if you have to leave a message they actually call you back quickly! It’s like you have someone in your corner when other insurance companies treat you like just a number. Zach is so knowledgeable and helped me choose the best coverage for my needs, not just what made State Farm the most money. You cannot go wrong with this agent! Recommend 100%"
We responded:
"Thank you for the great review Amy!"
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Jeanne Mangler

August 5, 2026

5  out of  5
rating by Jeanne Mangler
"Agents Zachary was absolutely helpful kind and showed a lot of patience with all my questions. Thank you very much, Zach."
We responded:
"Thank you for your wonderful review Jeanne!"
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Kahlil R

May 21, 2026

5  out of  5
rating by Kahlil R
"Zack & Ryan have always held me down with the lowest price possible, highly recommend!"
We responded:
"Thank you for your great review Kahlil. We know price is important to our customers, so we do our best to make sure we are getting you the best deal!"
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Anne Congo

May 6, 2026

5  out of  5
rating by Anne Congo
"Zackery is great and very polite he helps with all your questions"
We responded:
"Thank you for the nice review Anne. We strive to provide exceptional service for all of our customers!"
Profile photo of F S (FredS)

F S (FredS)

May 3, 2026

5  out of  5
rating by F S (FredS)
"Brock is an excellent agent, who represents me well. He is trustworthy and responsive. I feel very comfortable with the policies he recommends!"
We responded:
"Thank you for the fantastic review Fred!"
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Allen Miller

April 10, 2026

5  out of  5
rating by Allen Miller
"We switched to Sate Farm from Allstate and Zach has been terrific: responsive, curteous, helpful in every way. Highly recommend this agency."
We responded:
"Thank you for the great review Allen! "
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paul liseo

March 20, 2026

5  out of  5
rating by paul liseo
"Zach saved me over $150 a month by switching vehicle insurance! He was very professional and fast with my quote and proceeding with insuring my vehicle. He helped with any questions I had and made it a very easy, almost enjoyable process. 10/10 would recommend him. Thank you again Zach!!"
We responded:
"Thank you for the review Paul. So glad we could save you all that money on your car insurance and that you felt the process of switching with us was easy!"
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Dajah C

March 4, 2026

5  out of  5
rating by Dajah C
"I’ve had an amazing experience with State Farm for my car and life insurance. From the very beginning, the process was smooth, clear, and stress-free. My agent is always professional, responsive, and genuinely helpful whenever I have questions or need to make changes to my policy. I really appreciate how easy it is to understand my coverage and feel confident that I’m protected. Highly recommend State Farm to anyone looking for reliable coverage and excellent service!"
We responded:
"Thank you for your review Dajah! We are glad to have been given the pleasure to service you for over 3 years now and it's great to hear that you've had such great experience during that time. "
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JT McMillen

February 27, 2026

5  out of  5
rating by JT McMillen
"Actual effective and positive human customer service is hard to come by these days but the Racow team helped me understand my insurance
and gave me the support I needed."
We responded:
"Thank you for the review! We pride ourselves immensely on the true personal touch we provide and that you always get to talk to a real person every time. "
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liam gleason

February 27, 2026

5  out of  5
rating by liam gleason
"I worked with Mr. Zachary Racow on a recent life insurance claim. He took the time and respect to make sure my claims process was as easy as possible. Despite being in a very tough situation, Mr. Racow put my needs above all else and made a very difficult time more comforting. Zachary is the prime example of a fine young man and business owner. I’d recommend his agency to everybody I know."
We responded:
"Thank you for the review. It's very important to us that we help all our customers navigate a loss of their loved one. "
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Bob

February 6, 2026

5  out of  5
rating by Bob
"I got several quotes from different companies for my car insurance. Of all the quotes I received, state farm saved me$25.00 a month. Zak was great to deal with. Very pleasant and knowledgeable. Give Zak a call."
We responded:
"Thank you for the kind words Bob, very happy we could save you on your monthly cost"
Profile photo of REGINA A. COMFORT- RODRIGUEZ

REGINA A. COMFORT- RODRIGUEZ

February 5, 2026

5  out of  5
rating by REGINA A. COMFORT- RODRIGUEZ
"Great Customer service"
We responded:
"Thank you for the 5 star review Regina!"
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Wayne Montefusco

February 4, 2026

5  out of  5
rating by Wayne Montefusco
"Zack and his team are excellent. No AI assistant to deal with when you call. Its customer service the way it should be. Old school beats new school."
We responded:
"Thank you for your review Wayne. Our #1 goal is to make sure we're personable with our customers!"
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gregg broderick

February 3, 2026

5  out of  5
rating by gregg broderick
"Ryan Perez (Zachary Racow State Farm, Branford, Ct) was extraordinarily helpful throughout the process of insuring my 37 year old Jefferson 52 motor yacht. His knowledge and professionalism were greatly appreciated. I highly recommend Ryan and State Farm for any of your insurance needs."
We responded:
"Thank you for your review Gregg! Glad we could get this done for you and Ryan is a fantastic asset to our office."
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Tienna-Lynn Norman

January 29, 2026

5  out of  5
rating by Tienna-Lynn Norman
"I always love speaking with the staff! Between Brock and Ryan, their patients and willingness to help you always come through! I've spent a consistent hour on the phone trying to get some help and they have the most calmest voices and are completely understanding."
We responded:
"Thank you for your review Tienna. We pride ourselves on providing great service and making sure our customers feel heard!"
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Sunil Parikh

December 19, 2025

5  out of  5
rating by Sunil Parikh
"Excellent service very courteous and very helpful"
We responded:
"Thank you Sunil!"
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Levy Compton

December 15, 2025

5  out of  5
rating by Levy Compton
"My vehicle insurance was at a good price and I saved with my safe and save"
We responded:
"Thank you for your review Levy. Very glad we could help save you even more money on your car insurance!"
Profile photo of Jeremiah Hargrove

Jeremiah Hargrove

December 1, 2025

5  out of  5
rating by Jeremiah Hargrove
"They are so helpful in everything they do"
We responded:
"Thank you for the 5 star Review!"
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Angie

October 31, 2025

5  out of  5
rating by Angie
"Very helpful in finding just what I needed at the best price"
We responded:
"Thank you for the 5 star review Angela!"
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Samuel Allende

October 16, 2025

5  out of  5
rating by Samuel Allende
"Someone always picks up the phone when you call. Great customer service!!"
We responded:
"Thank you for the review Sam, great service is our #1 goal!"
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Jennifer Liston

October 13, 2025

5  out of  5
rating by Jennifer Liston
"Very helpful and supportive in setting up auto insurance plan. Always available for questions and quick responses to solve any issues. Would highly recommend!"
We responded:
"Thank you for the review Jennifer! Really glad we are able to satisfy your auto insurance needs. "
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Alyssa

October 9, 2025

5  out of  5
rating by Alyssa
"Zach is an excellent insurance agent! Extremely helpful and kind."
We responded:
"Thank you for the review! I know claims can be stressful, so we like to help our customers every step of the way. "
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Michael Cosgrove

October 2, 2025

5  out of  5
rating by Michael Cosgrove
"Nothing but Great Service and price. Great guys"
We responded:
"Thank you for the 5-star review Michael. Really glad you have had a good experience with us servicing your auto and renters insurance!"