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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa

October 9, 2025

5  out of  5
rating by Alyssa
"Zach is an excellent insurance agent! Extremely helpful and kind."
We responded:
"Thank you for the review! I know claims can be stressful, so we like to help our customers every step of the way. "
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Michael Cosgrove

October 2, 2025

5  out of  5
rating by Michael Cosgrove
"Nothing but Great Service and price. Great guys"
We responded:
"Thank you for the 5-star review Michael. Really glad you have had a good experience with us servicing your auto and renters insurance!"
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Eyad Omari

October 2, 2025

5  out of  5
rating by Eyad Omari
"They are the best. Very cooperative, responsive, patient, and nice."
We responded:
"Thank you for the 5-star review Eyad!"
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Kathleen Gilbert

October 2, 2025

5  out of  5
rating by Kathleen Gilbert
"Zach made my experience switching to State Farm easy. He answered all my questions and followed up with me to see if I had any additional questions. Great customer service!!"
We responded:
"Thank you for your 5-star review Kathleen. We pride ourselves on customer service and an experience that you don't get from any other insurance agency!"
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Ashley Monick

October 2, 2025

5  out of  5
rating by Ashley Monick
"I could go on and on about all the times that Zach’s gone above and beyond to make sure I get my odometer readings in so I don’t lose my savings, not only email or send notifications through the app but text and call to make sure I get all my updates, savings and any perks I may be eligible for (if any are available at the time). He doesn’t have to do any of this. He could just sit back and wait for me to need a renewal or reach out to him. But he keeps tabs and makes sure I have everything I need. He’s been there when I had questions about a claim or needed help navigating a claim. He’s helped me get whatever I need, including probably many that are not his responsibility but he is really like the jingle says ‘like a good neighbor, State Farm is there’ he does that jingle right with his commitment and enthusiasm to help his clients. He is kind, patient, honest and reliable. I wouldn’t want to switch policies for a lower price simply because he has made insurance easy in a time when rates are constantly rising and there are more drivers on the road causing chaos than ever before. Thank you Zach!"
We responded:
"Wow, thank you so much for your kind words Ashley. We strive to provide excellent service that separates us from your average insurance company. We will continue to do our best to provide this type of experience for you and all of our customers! "
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Dylan Slater

September 22, 2025

5  out of  5
rating by Dylan Slater
"Ryan was extremely helpful in saving me over 100$ on my auto policy and was very helpful in explaining next steps couldn’t ask for better service."
We responded:
"Thank you for the review! Ryan is one of our best and strives to provide a great experience for all of our customers. "
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Plant Mom

September 4, 2025

1  out of  5
rating by Plant Mom
"I was with this office for a year and a half and had three policies with them. When I first reached out, they told me they couldn’t insure me due to my driving record, but then called me back, and said they reviewed everything, and decided they could work with me. I appreciated that and trusted their decision. Fast forward a year and a half later, I got a call out of nowhere saying they would no longer insure me. Their underwriting team, after all that time suddenly had an issue with the same record they initially accepted. And this came after a year and a half of feeling secure with them. It wasn’t just disappointing, it hurt. I felt completely in the dark. The rep who called just kept repeating, “It’s out of my hands,” offering no real answers or accountability. I was left scrambling to find something I could afford after already taking a financial hit. It felt like they picked up the pieces of a tough situation, put it all back together and then broke it again. I honestly wish they had just left me alone in the beginning instead of giving me false hope and then pulling the rug out from under me. It shouldn’t take a team of “professionals” a year and a half to decide whether they can work with someone especially when they had all the information from the beginning. I trusted them and built my life around that trust, and they took it away without warning. That kind of instability, when you’re already dealing with enough, is more than just bad service it’s a real emotional blow. What I went through wasn’t fair, and I hope others don’t have to experience the same."
We responded:
"Hi Keisha, thank you for your feedback. I understand your frustration with the situation, but this does not reflect accurately upon our office. We do not make underwriting decisions, nor dictate those guidelines. There is no way for us to predict eligibility changes 2 years into the future. Furthermore, we do not have control in the event an adverse decision is made. We reached out to you directly from our office about the situation to inform you ahead of time in order to give you advance time to look for more options. I truly wish there was more we could do as we certainly do not want to lose customers, but there are circumstances that even we cannot change on the agency level. "
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Isah Noor

August 26, 2025

5  out of  5
rating by Isah Noor
"Zachary Racow Great guy very helpful and very easy to understand five star for him. I appreciate what you’re doing. I’m very happy from you. Thank you."
We responded:
"Thank you Isah, glad we were able to help you with your auto and homeowner's insurance!"
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Brett “Hitman” Hart

August 1, 2025

5  out of  5
rating by Brett “Hitman” Hart
"Zach is a great guy to do business with. Very professional and to the point. Highly recommend to anyone looking for a quality insurance experience"
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Ginger D.

July 25, 2025

5  out of  5
rating by Ginger D.
"Great customer service! Very thorough. Highly recommend."
We responded:
"Thank you for your kind words. We take pride in our service of your homeowner's insurance! "
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Michael

June 4, 2025

5  out of  5
rating by Michael
"It is so wonderful to have an agent to speak with nowadays it's hard to find what a great insurance. Exactly is always there to help and his team is wonderful"
We responded:
"Thank you for the great review Michael. We love knowing that our customers get to talk to REAL people every time they need help!"
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Sean

May 23, 2025

5  out of  5
rating by Sean
"Always prompt & courteous service!!!"
We responded:
"Thanks for the review Sean, it's our goal to always give the best service possible!"
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Samantha Towne

May 8, 2025

5  out of  5
rating by Samantha Towne
"The gentleman at this office are always helpful.Very pleasant and very comfortable to deal with.I always sing them the jingle for State Farm and And we have developed a wonderful repour where we share jokes and other stories as well. Every time I have a problem and if I was late with a payment they understood and they didn't give me and it made it very pleasant to deal with these people so I want to get them all at Zachary row State Farm pat on the back and I enjoy their company and I will stay with them regardless. I don't have a car now. But we're going to keep the insurance suspended. So if I do get one I can be safe to come back without enormous fees. And this was all on their suggestion and I'm grateful for their help and their suggestion."
We responded:
"Thank you for the great review Samantha!"
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Jennifer Montano

March 26, 2025

5  out of  5
rating by Jennifer Montano
"I saved so much money by switching to State Farm! Smooth transition, and very pleasant people to work with. Highly recommend!"
We responded:
"Thank you for the review Jennifer, I'm happy we were able to make the switch so easy for you!"
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Corey Knight

March 24, 2025

5  out of  5
rating by Corey Knight
"Zach and his team are far from the best Insurance Company out there. Ryan who works there as well is one of the best agents out there always helps me out when I need to ask questions and takes his time to explain it to the fullest. If I were you make the switch. Thanks a lot State Farm"
We responded:
"Thank you Corey, Ryan is a great asset to the agency and we are very grateful to have him as a part of our team here"
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Sarah

March 24, 2025

5  out of  5
rating by Sarah
"This state farm location is the best insurance agency I've ever had! Zachary and Ryan are very pleasant and helpful with any questions! I use them for homeowners and car insurance we get a great deal! (far less expensive then geico for the same coverage). Plus you can understand these agents when you call! Make the switch you won't regret it! Thankyou!!"
We responded:
"Thank you for the kind words Sarah, we really try to explain coverages in a way that makes sense to customers, especially when it comes to their auto and home insurance! "
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Trish Hollman

March 21, 2025

5  out of  5
rating by Trish Hollman
"I had a fantastic experience working with Brock. Unfortunately my car was deemed totaled and although this was not his department. ( was calling to remove coverage) He was thorough in advising my options and went down a check list of this that I needed to do- cancel registration with DMV ect that was not disclosed to me from the claims department. He was patient, kind and went above and beyond. Brock is definitely an asset to State Farm. Thank Brock for assisting me and guiding me through this daunting process!! ❤️"
We responded:
"Thanks for leaving a review Trish! Brock is a great part of our office, and we like to make sure customers are informed about every step when dealing with a claim. "
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Trystan Landin

March 1, 2025

5  out of  5
rating by Trystan Landin
"Met all of my expectations and went above and beyond to help me"
We responded:
"Thanks for the review Trystan, we hope to exceed your expectations even more!"
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Cindy Calzone

February 25, 2025

5  out of  5
rating by Cindy Calzone
"Zachary was great! He explained everything perfectly and I had an enjoyable experience. He saved me a fair amount of money on my auto and condo insurance. I highly recommend State Farm and Zachary Racow."
We responded:
"Thank you for your review Cindy and I'm very happy we were able to help save you money as well!"
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Elizabeth Graves

February 6, 2025

5  out of  5
rating by Elizabeth Graves
"My experience with Zachary Racow-State Farm was top notch. Zachary followed up with me when I first opened my auto/rent’s insurance accounts. I feel like a values customer."
We responded:
"Thank you Liz, we want to make sure all of our customers have smooth transitions when they switch companies and want to make you feel that we're more than just a 1-800 number!"
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Keith Hardison

February 6, 2025

5  out of  5
rating by Keith Hardison
"So far is the best insurance I had since I've been driving 47 years and I told everybody at my job about you so expect to hear from my coworkers thank you Keith Hardison"
We responded:
"Thank you for your kind words Keith. We're honored to be able to help customers like yourself! "
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Ethan

October 9, 2024

5  out of  5
rating by Ethan
"Brock walked me through my options and was very informative & up front about everything. (I also got a good rate with State Farm, which I know isn't in the agent's control, but it definitely helps me feel good about this experience! Other insurers were jacking my rates up just because I had a couple small windshield dings fixed under my prior comprehensive policy, which is insane.)"
We responded:
"Thank you for your thoughtful words Ethan! We try our best to educate our customers and I'm glad you found value in the transparency with what we had to offer. "
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Jacked Javelin

June 10, 2024

5  out of  5
rating by Jacked Javelin
"Zachary Racow of State farm has helped me not only personally, but in my business as well finding the insurance that I need. From auto, to renters, to life insurance he has been a tremendous asset in helping me navigate life as a citizen and business owner."
We responded:
"Thank you for your great review Dan!"
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Ahmad Jamil

September 21, 2023

5  out of  5
rating by Ahmad Jamil
"I had a pleasure meeting with Ryan and Zachary, they are amazing and very kind and helpful. I will definitely refer my friend and family."
We responded:
"Thank you for your kind words Ahmad. We take pride in keeping our customers informed about everything going on with their policies! "
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Rasheen Best

August 18, 2023

5  out of  5
rating by Rasheen Best
"Great price!"
We responded:
"Thank you Rasheen. We are very happy we were able to save you so much on your auto insurance as well as providing you extra protection with renters and life insurance coverage!"